Terms and Conditions for Use and Sell

General Terms and Conditions of Use

Welcome to our web site ("www.eigart.it"). These General Terms and Conditions of Use are governed by Italian law and in particular by Legislative Decree No. 206 of 6 September 2005 on the Consumer Code, in Chapter I “Consumer rights in contracts” and govern the access to and use of www.eigart.it. The access to and use of this web site as well as the purchase of products on www.eigart.it are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you. This website is managed and maintained by eig.Art (“Provider”).

Request for further information can be made through our Customer Care or sent to the address: info@eigart.it. If you need any assistance, contact the Provider by e-mail at info@eigart.it.

For any other legal information, go to the sections: Return Policy and Privacy Policy of www.eigart.it. The Provider may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for our users on the Home Page of www.eigart.it as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section. Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use of www.eigart.it. If you do not agree to all or part of the www.eigart.it's General Terms and Conditions of Use, please do not use our web site.

The access to and use of www.eigart.it, including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of www.eigart.it and its contents. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider's liability for intentional torts and gross negligence.

In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.

1. Privacy Policy

We recommend that you read the Privacy Policy which also applies in the event that users access to www.eigart.it and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes www.eigart.it collects and uses your personal data.

2. Intellectual Property Rights

All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, "Content"), is the property of eig.Art or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of eig.Art and Provider as the case may be.

eig.Art and/or Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. eig.Art and/or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.

Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by eig.Art and Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

3. Links to Other Web Sites

www.eigart.it may contain links to other web sites which are in no way connected to www.eigart.it or the Provider. The Provider does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on www.eigart.it and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. www.eigart.it provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

4. Links to www.eigart.it

Please, contact the Provider at the following e-mail address: info@eigart.it if you are interested in linking the Home page of www.eigart.it and other web pages which can be publicly accessible. You are requested to contact the Provider for requesting our consent to linking www.eigart.it. The Provider grants links to www.eigart.it free of charge and on a non-exclusive basis. The Provider is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to www.eigart.it has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis the Provider or the latter's suppliers, or when the Provider fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to www.eigart.it or to use unauthorised meta-tags without the Provider consent.

5. Disclaimers on Content

The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Italy. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by www.eigart.it shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of www.eigart.it is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.

Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Care by writing to the following e-mail address: info@eigart.it. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow www.eigart.it to operate without any suspensions, interruptions or discontinuity due to updating the web site. The Provider has adopted adequate technical and organisational security measures to protect services on www.eigart.it, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of www.eigart.it, and to avoid unauthorised or unlawful access to such data and information.

6. Our Business Policy

The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to "consumer" only. "Consumer" shall mean any natural person who is acting on www.eigart.it for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on www.eigart.it. The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

7. Governing Law

These General Terms and Conditions of Use are governed by Italian law.

General Terms and Conditions of Sale

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site ("www.eigart.it"). The products purchased on www.eigart.it are directly sold by eig.Art (hereinafter referred to as “the Vendor”). Requests for information should be adressed to info@eigart.it. If you need any assistance about orders, shipping, refunds and returning products purchased on www.eigart.it, as well as and other general information on the services provided by www.eigart.it you can always contact us by email: info@eigart.it. For any other legal information, go to the sections: Privacy Policy e Return Policy.

1. Our Business Policy

1.1

The Vendor offers products for sale on www.eigart.it and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".

1.2

"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.eigart.it.

1.3

The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Vendor's business policy.

1.4

These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on www.eigart.it between the users of www.eigart.it and the Vendor.

1.5

The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.eigart.it through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.eigart.it and third parties.

2. How to Execute a Contract with the Vendor

2.1

In order to place an order for the purchase of one or more products on www.eigart.it, you must write to the Vendor an explicit request through our dedicated email address orders@eigart.it .

2.2

A general reply is sent by the orders@eigart.it in order to confirm the correct submission of your request. As soon as possible the Vendor provides you a suitable answer that contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.

2.3

An order shall be deemed to have been submitted when the Vendor receives your order email and the order information has been verified as correct.

2.4

Before submitting your email, please carefully read the General Terms and Conditions of Sale, print a copy using the print option and save or reproduce a copy thereof for your own personal use.

2.5

The email will be filed in our data base for the time required to process your order and as provided by law.

2.6

Before submitting the order email, please identify and correct possible input errors.

2.7

English, Italian and French are the languages used for executing contracts with the Vendor.

2.8

After your order email has been submitted, the Vendor will process your order.

2.9

The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by email that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.eigart.it are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order email has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.

2.10

By submitting an order email to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order email for the purchase of products on www.eigart.it.

2.11

By submitting an order email, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.eigart.it, even through links, including the General Terms and Conditions of Use and Privacy Policy.

2.12

Upon submission of an order email, the Vendor shall send you a purchase order receipt email, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).

3. Guarantees and Product Price Indication

3.1

On www.eigart.it we only offer products originally made by our artists.

3.2

The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

3.3

The main characteristics of products are shown on www.eigart.it on each product page. The products offered for sale on www.eigart.it may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

3.4

Prices are subject to change. Check the final price of sale before sending the confirmation email.

3.5

Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled and the Consumer will be informed by email.

3.6

All Products come with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.

3.7

Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

3.8

Without prejudice to the application of the mandatory consumer protection provisions, you shall inform the Vendor of the existence of any lack of conformity within a period of two (1) month from the date of purchase. Please contact us at customercare@eigart.it.

In case of lack of conformity, you may choose between the repair or replacement of the product. If these remedies are impossible or disproportionate you are entitled to either require the Vendor to make an appropriate reduction in the price or to terminate the contract.

4. Payments

Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated in the email sent by the Vendor.

5. Shipping and Delivery of the Products

For specific product shipping and delivery procedures read the Shipping section or ask to info@eigart.it. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order email is sent.

6. Customer Care

Please contact our Customer Care for further information by email customercare@eigart.it.

7. Returns and Refunds

Please click here for details of our Return Policy, which is part of these Terms and Conditions of Sale.

8. Privacy

8.1

You will find information on how we process your personal data by clicking on Privacy Policy.

8.2

For further information on our Privacy Policy you can contact us at admin@eigart.it.

9. Governing Law

These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.

For European Union countries only: please note that the European Commission provides a platform for alternative extra-judicial resolution of disputes, available on the website http://ec.europa.eu/odr

10. Amendments and Updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.eigart.it.